Shipping policy

Shipping Times

At KokoFinds, we aim to process and ship orders as quickly as possible. Orders are typically processed within 2-3 business days from the date of purchase. Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Methods

We offer several shipping options to accommodate your needs. The available shipping methods may vary depending on your location and the items in your order. During checkout, you will be presented with the available shipping options along with their estimated delivery times and costs.

Shipping Rates

Shipping rates are calculated based on the weight of your order, the shipping method selected, and your delivery address. The shipping cost will be displayed during checkout before you complete your purchase.

International Shipping

We currently offer international shipping to select countries. International shipping rates and delivery times may vary depending on the destination country and customs regulations. Please note that additional import duties, taxes, and fees may apply to international orders, and these charges are the responsibility of the recipient.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and whereabouts of your package through the carrier's website.

Shipping Delays

While we make every effort to ensure timely delivery of your orders, please note that shipping times may vary due to factors beyond our control, such as inclement weather, carrier delays, or peak holiday seasons. We appreciate your patience and understanding in such situations.

Incomplete or Incorrect Addresses

Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders that are lost or delayed due to incomplete or incorrect address information provided by the customer. If you realize that you have entered an incorrect shipping address, please contact us immediately to update your information.

Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please don't hesitate to contact us at aravinth@vakmathuran.com.