1. How can I place an order?
  • Placing an order with KokoFinds is easy! Simply browse our website, add the items you want to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way.
2. What payment methods do you accept?
  • We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer the option to pay with PayPal for added convenience.
3. How can I track my order?
  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your package and estimate its delivery date.
4. Do you offer international shipping?
  • Yes, we offer international shipping to select countries. Shipping rates and delivery times may vary depending on the destination. Please note that additional customs duties and taxes may apply to international orders.
5. What is your return policy?
  • We want you to be completely satisfied with your purchase from KokoFinds. If for any reason you are not happy with your order, you may return it within [X] days for a full refund or exchange. Please see our Return Policy for more details.
6. How can I contact customer service?
  • If you have any questions or concerns, our friendly customer service team is here to help! You can reach us via email at [customer service email] or through our Contact Us page on the website.
7. Do you offer gift wrapping services?
  • Yes, we offer gift wrapping services for a small additional fee. Simply select the gift wrap option during checkout, and we'll make sure your order is beautifully wrapped and ready to be presented.
8. Can I sign up for your newsletter?
  • Absolutely! Sign up for our newsletter to stay up-to-date on the latest product launches, promotions, and exclusive offers. You can subscribe by entering your email address in the subscription box at the bottom of our website.
9. Are your products eco-friendly?
  • We strive to offer environmentally friendly products whenever possible. Look for the "Eco-Friendly" label on select items to shop with sustainability in mind.
10. Do you offer wholesale pricing for bulk orders?
  • Yes, we offer wholesale pricing for bulk orders. If you're interested in purchasing our products in large quantities, please contact us directly to discuss pricing and availability.